Privacy Policy

Truong Hai Industrial Group Co., Ltd (THACO INDUSTRIES) is committed to protecting the privacy of our customers. Please take a moment to read our Privacy Policy below to better understand our commitments in respecting and safeguarding the rights of website visitors.

1. COLLECTION OF PERSONAL INFORMATION

Information collected through the website thacoindustries.com will help us to:

  • Respond to customer inquiries

  • Provide you with the latest updates and news about our Group

  • Review and improve the content and interface of our website

  • Conduct promotional activities related to THACO INDUSTRIES’ products and services

2. USE OF PERSONAL INFORMATION

THACO INDUSTRIES collects and uses your personal information for appropriate purposes and in full compliance with the content of this Privacy Policy.

When necessary, we may contact you directly using the information you provided, through forms such as open letters, thank-you notes, or event announcements.

3. SHARING OF PERSONAL INFORMATION

Except for the use cases mentioned in this policy, THACO INDUSTRIES is committed not to disclose your personal information to third parties.

However, we may disclose or provide your personal information in the following cases:

(a) Upon request from legal authorities
(b) When we believe it is necessary to protect our legitimate rights under the law
(c) In urgent situations to ensure the safety of other users of thacoindustries.com

4. SECURITY OF PERSONAL INFORMATION

By providing your personal information to us, you agree to the terms outlined in this Privacy Policy. THACOINDUSTRIES.vn is committed to protecting your personal data by all possible means.

However, due to technical limitations, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute security for any information you transmit to us, and we shall not be held responsible for any unauthorized access to your personal information, including cases where you intentionally share information with others.

5. RETENTION PERIOD OF COLLECTED INFORMATION

THACO INDUSTRIES will retain the personal information you provide on our internal systems throughout the service period or until the collection purpose is fulfilled or upon your request for deletion.

6. ANTI-SPAM POLICY

THACO INDUSTRIES takes the issue of spam and fraudulent emails impersonating our identity seriously. Therefore, we confirm that emails will only be sent to you if you have voluntarily provided your contact information.

If you receive an unsolicited email from our system due to an unintended reason, please click the unsubscribe link provided or contact our website administrator directly.

7. CHANGES TO THIS POLICY

We reserve the right to change the content of this page without prior notice, in order to align with the needs of THACO INDUSTRIES and the feedback or requirements of our customers. When updates are made, the “Last Updated” time will be revised accordingly.

8. CONTACT INFORMATION

We welcome any feedback, inquiries, or comments you may have regarding this Privacy Policy.

If you have any questions, please contact us at: partsales@thaco.com.vn

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